FAQs

All Club Pret memberships will be changing on October 28th. Don’t worry, you’ll still receive up to 5 Barista-made drinks a day at the same monthly price. And of course, our commitment to organic coffee, premium drinks, and free plant-based milks will not be changing. However, you’ll no longer be able to redeem a 20% off discount beginning October 28th.  

At its core, Club Pret has always been about the drinks—the organic coffees, teas, espressos, lemonades, hot chocolates and more. Since we first launched Club Pret, our priority has always been to provide our customers with a premium drink experience. Removing this discount will allow us to further our commitment to innovating our drink range with new flavors and categories. It will also unlock more promotions and richer discounts for all our customers. 

We created Club Pret as a way of saying thanks for always choosing Pret. We took our Coffee Subscription and added extra benefits—like 20% off everything—and gave it a spiffy new name. You’ll be able to enjoy up to 5 of your favorite Barista-made drinks a day (that’s all organic Coffees, Teas, Lattes, Lemonades, Hot Chocolates and more), in addition to 20% off our entire menu. Every. Single. Day. All at one brilliant monthly price. 

Your Club Pret subscription can be used to redeem any of the following Barista-made drinks* (in any size, hot or iced, with any milk or plant-based m*lk, and 1 extra flavor syrup or espresso shot add-on):  

• All Coffees and Teas 

• Espresso-based drinks like a Cappuccino or Latte 

• Cold Brew 

• Hot Chocolate 

• Iced drinks like Blueberry or Pink Guava Lemonades 

• Chai 

• Seasonal Drinks 

*The plan does not include bottled drinks or refills. 

Download the Pret App on your iOS or Android device and visit the “Account” section. From here, you can follow the prompts to complete your registration. Easy peasy. 

You’ll earn one star every time you make a purchase at Pret. Just scan your QR code when you’re choosing a hearty breakfast to start your day, a tasty sandwich for lunch, or picking up a sweet treat on your break. 

Club Pret subscribers earn two stars every month you renew your subscription– but NOT every time you order one of your Barista-made drinks; Unless of course you make an additional purchase, like a sandwich or treat, at the same time.  

If you spend in a shop, remember to scan your QR code on your phone at the till to get your star. 

From time-to-time, we might surprise you with bonus stars. Maybe you’ve just signed-up, or it’s a special occasion, or perhaps just because we can and we want to say thank you for being a Pret customer!  

You’ll earn two stars every month your Club Pret subscription renews – but NOT when you use it to order one of your 5 daily Barista-made drinks; Unless of course you make an additional purchase, like a sandwich or treat, at the same time.  

Your QR code in your account will do everything in a single scan–redeem your drinks, earn your stars, and unlock any eligible Pret Perks rewards you may have. Just use the scanners at the till during your purchase. 

Once you earn 10 stars, we’ll surprise you with what reward you’ve earned! A lot of the time you’ll get a choice of Pret products that we think you’ll like. And don’t worry, we’ll do our best to make sure there’s something to choose from to cover all dietary needs and preferences. 

To redeem a Pret reward in our shops, you just need to have an eligible item in your basket at checkout and scan your QR code in shops, just like any other Pret Perks or Club Pret transaction. We'll then automatically take the eligible item(s) off the total.

To view your eligible items for each reward, you can find this in the Pret Perks page of your account or mobile app.

Pret Pick Up is available on the Pret App which you can download on the App Store or Google Play store. Once you create an account, you can visit the “Order” tab to place your order. 

Pret Pick Up is available at most US Pret locations. Download our Pret App for additional details and to see available locations.

Our menu in shops will be the same menu on Pret Pick Up, If an item is out for the day, it will appear as unavailable on the Pret App. We stop serving breakfast and start serving lunch at 11am, which will affect what is available to order ahead on the Pret App. We do our best to have our full menu available for you to enjoy but if you still can’t find your favorite menu items, they may currently be sold out. Try searching for a nearby shop to see their menu availability. 

Club Pret subscribers can use the QR code in their Pret App to redeem up to 5 drinks a day. Unfortunately, any additional in-store purchases cannot be made using the Pret App at this time. 

Not yet, but that’s a great idea! We’re hoping to launch new features soon.